LockerNYC Pilot is New York City’s package locker programme led by the New York City Department of Transportation (NYC DOT). It is part of a wider freight strategy that seeks to reduce the number of trucks making last-mile deliveries, a stage that has become more difficult as e-commerce grows and more parcels move through the city. According to NYC DOT, close to 90% of goods in New York are transported by truck, and the agency is looking for alternatives that are safer, less polluting, and less disruptive to street traffic.
The pilot focuses on secure parcel lockers placed in public spaces, allowing residents to send and receive packages without requiring a home handoff. The aim is twofold: to cut package theft and to reduce delivery truck trips on crowded streets. In this sense, LockerNYC complements other freight experiments under the city’s “Delivering New York” and “Delivering Green” plans, including microhubs, cargo bicycles, off-hour deliveries, and the Blue Highways programme.
NYC DOT is the main public organiser, with the project embedded in the agency’s freight and curb management work. The programme is part of the city’s broader effort to manage delivery demand more efficiently while limiting congestion, noise, emissions, and road wear. Public information on the page does not identify a separate founding date for LockerNYC, but it is presented as an active pilot within NYC DOT’s current delivery portfolio.
So far, the project’s role is mainly experimental: it tests whether secure lockers can shift some parcels out of direct delivery traffic and give New Yorkers a more reliable and accessible collection option. The page indicates that the initiative sits within a wider urban logistics package rather than as a standalone service.