Connection is a US technology solutions provider founded in 1982 by Patricia Gallup and David Hall. They began as a direct computer-supply business, aiming to make information technology easier to buy by pairing technical advice and customer service with competitive prices. The company is headquartered in Merrimack, New Hampshire, where it has been based since 1998. 34
Today, Connection serves small and midsize businesses, large enterprises, and public-sector organizations through three business units: Connection Business Solutions, Connection Enterprise Solutions, and Connection Public Sector Solutions. Its work spans IT products and services, with expertise in areas including cloud computing, cybersecurity, data centers, and digital workplaces. 27
The company’s approach combines product procurement with guidance from account managers and technical specialists. Its history describes a shift from direct computer supply toward broader technology services and solutions as customer needs and the IT landscape changed. Connection reports more than 2,600 employees across offices in several US states and operates a technical configuration lab and distribution center in Wilmington, Ohio. 3
Connection is led by CEO Timothy McGrath; co-founder Patricia Gallup is chair of the board. The company’s stated purpose is to help customers navigate IT decisions and use technology to support growth and productivity. 2